About Bowden Manufacturing
Bowden Team and Their Favorite Part of Their Jobs
I enjoy proivding current quantity totals with accurate numbers of product already shipped and listing out what open orders the customer still has.
I enjoy keeping customers informed with the most up to date information about their orders. Especially orders where I have worked on their products specifically.
When you are training or working with someone, the look on their face when something finally clicks and they understand a topic they had been struggling with.
Systems, systems, systems. Quality management is key to keep your internal and external goals and risks in view. From quoting and NPI to addressing post delivery concerns, quality managed systems help keep you and your company moving forward. My excitement is developing and maintaining those systems to stay in conformance to our QMS and propogate growth of our companies together.
Enjoy solving problems that removes roadblocks our customer has. We say what we do, which builds confidence and trust that we are a company/partner they can rely on. As a result, the same customers will keep coming back and hopefully spread the word that Bowden is a team player.
Receiving an RFQ with little (if any) understanding of the customers needs. Working with our engineering team to analyze needs, opportunities, and ultimately if we are the best supplies for the RFQ.
I enjoy helping our customers solve manufacturing problems and remove issues from their desks. The best is when I can truly partner with the customer so that it feels like we are on the same team.
I like to develop systems and use technology to improve the speed, accuracy, and clarity of information we provide our customers.
I love it when our team digs in and solves a challenging problem with one of our customers. It’s always great to hear our customers respond positively to our unexpected level of service, as helping them succeed rolls down to success for our team, too!